Incident History

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Apr 10, 2026
1. [Snowfire Classic, SE] Service restored
  12:46 CEST
  
  All systems are now operating normally. The issue has been fully resolved. We sorry for the trouble.
2. [Snowfire Classic, SE] Investigating service issues
  12:43 CEST
  
  We're actively investigating reports of service disruptions. Our engineering team is working to identify the root cause. We'll provide an update within shortly.
Apr 09, 2026
1. [Snowfire Magnet] Service restored
  19:44 CEST
  
  All systems are now operating normally. The issue has been fully resolved. We sorry for the trouble.
2. [Snowfire Magnet] Investigating service issues
  18:46 CEST
  
  The admin parts of the service are currently experiencing issues. Our engineering team is investigating the cause and working to resolve it.
3. [Snowfire Classic, SE] Scheduled maintenance
  18:00 CEST
  
  To bring you the latest features and improvements, we’ll be upgrading our cloud platform to the newest version. During this upgrade, there will be a brief restart of our environment, resulting in approximately 20 minutes of downtime within the maintenance window.
  
  Thank you for your understanding and support as we continue to improve your experience!
  
  Maintenance window: 18:00 - 20:00